Service terms must match the product and the contracting entity.

Scope and contracting party

The final terms must identify the legal party, the website or service being governed, who can accept the terms, the effective date and how conflicts with an executed customer agreement are handled.

• Approved legal entity
• Public website versus paid service scope
• Authority to accept on behalf of a company
• Order form or customer-agreement precedence
• Version and change-notice process

Product and service boundaries

The terms must reflect the product that exists. Clarient supports responsive browser access, but it does not take, record, transcribe or analyse investor telephone calls. It helps teams prepare and manage investor-relations work; it is not an ASX lodgement channel, legal adviser, financial adviser or guarantee of provider delivery.

Public and private destinations, customer approval authority and connected-service readiness need to be consistent with the visible product and the customer agreement.

Commercial terms

Prices, GST treatment, billing period, minimum commitment, inclusions, limits, setup scope, cancellation and third-party costs remain under approval. The final terms and Pricing page must use the same canonical facts.

• Recurring plan price and currency
• GST inclusion or exclusion
• Billing timing and commitment
• Usage or seat limits
• Guided setup scope
• Cancellation and renewal
• Third-party and pass-through costs

Customer authority and responsibility

The final terms must address authorised users, company approvals, source rights, lawful instructions, account security, provider permissions and responsibility for what the company chooses to publish or send. Those clauses should not transfer responsibility for Clarient's own security or service obligations.

Warranties, liability, suspension and termination

These provisions require legal drafting against the approved service model, applicable law, insurance position and customer agreement. Governing law, dispute handling and notices also require approved entity and contact facts. No placeholder jurisdiction is published.